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Frequently asked questions

Clear answers about Finbells, calculators and safety.

Choose the category that matches your question. Open any item to read the full answer.

Finbells and lenders

Who does what?

Understand the boundary between guidance and a lending decision.

No. Finbells provides loan guidance and assistance. The lender assesses your application, determines the terms and makes the approval decision.

Planning estimates

What do the calculators tell me?

Know what is illustrative, what works without contact details and what a result does not mean.

No. Planner results are available without providing a name, phone number or email address.

Information safety

What should I keep private?

Check what the public website will never ask you to submit.

No. The public website does not accept identity documents, bank statements, salary slips or other sensitive uploads.

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